Rather than repeat myself here, I’d like to direct you to a post I wrote for another blog, Psycho Nurse, on How to Increase Your Emotional Intelligence.

Emotional Intelligence (EI) is the ability to assess, analyse, interpret, and manage/control emotions of one’s self, other individuals, and groups. It goes well beyond charismatic presenters and leaders being able to read a crowd and get them on your side, but it often does look like mind reading.
People with high EI levels are often very successful people because they understand how people feel and behave based on those feelings. Learn what you can do to increase your own EI.